Last Updated: April 30, 2025

This Privacy Policy describes how Insurasoft LLC (“Insurasoft,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website https://insurasoft.biz/ or use our products and services, including the Optima Series and The Machine software platforms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, and any other information you provide when you contact us, request a demo, or fill out forms on our website.
  • Usage Data: Information automatically collected when you interact with our website or software, such as IP address, browser type, operating system, referring URLs, pages viewed, and access times.
  • Software Usage: When using our software products (Optima Series, The Machine), we may collect user activity logs, system performance data, and configuration settings to maintain and improve our services.
  • Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience, analyze usage, and improve our website and services.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website and software products.
  • Respond to your inquiries and requests, including demo scheduling and support.
  • Improve, personalize, and expand our offerings.
  • Communicate with you about updates, promotions, and relevant information (with your consent, where required).
  • Ensure the security and integrity of our platforms.
  • Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, delivering our services, or conducting our business.
  • Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request.
  • Your Consent: With your explicit consent or as directed by you, especially in the context of software integrations or data sharing necessary for your agency’s operations.

4. Data Security

We implement industry-standard security measures to protect your information, including robust encryption, access controls, and regular system monitoring. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: info@insurasoft.biz
  • Phone: 512.999.4823
  • Address: 11000 Anderson Mill Rd, Unit 34, Austin, TX 78750

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